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euronews U talk – Rights for disabled flight passengers

Published

2 years ago

March 4, 2024

http://www.euronews.com/ On this edition of U talk Peter from London was wondering about the rights of disabled passengers who are taking flights in Europe, he asked:

“Recently at the airport I saw a lady in a wheel chair who was refused boarding as she was not accompanied. Doesn’t the EU protect passengers with reduced mobility? To whom can she complain?”

“The response came from Malgorzata Kurowska, Senior Comminication Officer with Europe Direct, she said:

“Indeed, there are EU rules on the rights of air passengers with reduced mobility that have been in force since 2007. Under these rules, airlines are prohibited from discriminating against people with reduced mobility or to deny boarding on the basis of their health state.

“However, an air carrier can refuse to embark a person with reduced mobility or to request him or her to be accompanied by another person in order to meet safety or security requirements. The air carrier must inform the person concerned of its reasons within five working days after the refusal.

“We strongly advise people with reduced mobility to contact the airline before departure and explain what assistance he or she might need.

“A passenger with reduced mobility can get free of charge assistance at airports on departure, arrival or during transit and on board of aircrafts. For example, the transport of wheelchairs and the carriage of guide dogs for the blind.

“In case an airport fails to respect these rules, a passenger can lodge a complaint with the national enforcement body in the country where the incident happened. Or when the person did not get assistance on board of an aircraft, he or she needs then to contact the authorities of the EU country which issued the operating licence to the air carrier.”

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1 Comment

@Philip02K

March 4, 2024 at 2:44 pm

If the airline is an American owned airline the air carrier access act applies

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Tech EU News

Interview: Saving sea turtles in Greece

Published

2 hours ago

July 19, 2026

euronews

Sea turtles are one of a number of slow-growing and long-living marine species whose survival is steadily being threatened. Since 1983, the Greek non-profit organisation ARCHELON has been working hard to help these animals. In Glyfada, we spoke with ARCHELON’s Eirini Kasimati.

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FN stronghold warns new French president on pro-EU stance

Published

3 hours ago

July 19, 2026

euronews

Henin-Beaumont, in the north of France close to the border with Belgium, is a National Front stronghold.

More than 60 percent of voters there backed Le Pen, rejecting the pro-EU policies of president-elect Emmanuel Macron.

“With this kind of talk and philosophy, he’ll hit the wall, because the French people don’t see that as a priority for the president of the republic, he is president of the French republic above all And not just a member state of the EU,” said Steeve Briois, the local mayor …
READ MORE : http://www.euronews.com/2017/05/08/fn-stronghold-warns-new-french-president-on-pro-eu-stance

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Athens Photo Festival: A polyphonic celebration of photography at the Benaki Museum

Published

2 days ago

July 17, 2026

euronews

Athens Photo Festival: A polyphonic celebration of photography at the Benaki Museum

This year, 70 creators and artistic collectives from 30 countries are taking part in the international photography festival.

Spark your senses, wake your wonder. Euronews Culture seeks to show creativity in action and inspire our audience to explore the world through the five senses. Start your journey through the best of Europe’s arts, gastronomy, traditions and high-end craftsmanship.

#CultureNews

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